- I'd just finished putting out our new range of Persephone Books, when someone walked in who collects them. She was able to tell me all about various books, to such an extent that I was able to recommend one to a customer later in the afternoon. She was delighted - a gift for a difficult-to-buy-for gardening and literature lover.
- We've started writing "mostly books" recommendations. The rule is we have to write sincere recommendations about books we have read or authors we are passionate about - or else stick to facts (e.g. "won the booker prize in 2001"). My first attempt was for an Elizabeth David volume of collected cookery writing, and today a customer bought one on the strength of that recommendation.
- A customer came in asking if we had "Miss Garnet's Angel" by Salley Vickers. Now, I read this book and loved it (not my usual reading material I have to say), and felt sure we had it, and thus blithely leapt from behind the counter to get it for the customer. But we didn't have it. So I rashly promised it to the customer by Tuesday - and if we can't get it, I've promised to lend her mine (I've since found out it's in reprint and won't be available until mid-July, so I'd better dig it out over the weekend).
Anyway - a full coffee report will follow tomorrow evening or Sunday. I'm sure we're pushing the boundaries of our lease by serving coffee (and possibly some cake as well) , but we've plastered 'and coffee too' over all our marketing materials and everyone tells us that coffee is an essential part of the whole book browsing experience, we're going to have to dig around and find out exactly what we can do and find some way of making it work...